If you give your insurance or coupon information right before you pick up your prescription, the pharmacy team will need time to reprocess your prescription from the beginning. However, it’s best to give this information as early in the process as possible. The pharmacist, pharmacy intern, or pharmacy technician will need that information to get you the right price. But know that they may call you for more information if there’s an issue that’s holding up your prescription.ĭon’t forget to bring your insurance card or any coupons you want to use with you to the pharmacy.
They can text you with different status updates, such as when your prescription is ready to be picked up. For instance, pharmacies like CVS and Walgreens have text alert services. If you want the pharmacy to send you status updates during the transfer process, make sure they have your preferred phone number to reach you. You can also ask your pharmacy team how long they expect the transfer process to take, given their current workload, staffing, and availability. That way, any resolvable issues can be taken care of before you go in. It’s best to give the pharmacies at least 2 to 3 days before trying to pick up your refills. The amount of time your new pharmacy needs can depend on how many prescriptions need to be moved over and the current workload of the two pharmacies. Wait for your prescription(s) to be transferred. Wait for your prescription to be transferred Prescription insurance information (if applicable)ĭesired coupon information (if applicable)ģ. The new pharmacy will typically need to know your: If they offer online transfers, you can also send this information through their website. Gather your health and insurance informationĪs mentioned, you’ll need to give your new pharmacy some personal information and your insurance information. In most cases, your old pharmacy won’t be the one to start the transfer request. They can reach out to your old pharmacy and have them send your prescription(s) over. Keep in mind: It’s important that your new pharmacy starts the transfer process. You may also be able to request this service through your account on your pharmacy’s website or mobile app. They can then pull up your information through the company’s connected system and fill your prescription if it’s eligible for a refill. In most cases, you can just tell them your name and date of birth. You can skip the other steps listed here and contact your new pharmacy directly. However, if you’re looking to transfer your prescription(s) to a different pharmacy within the same company, such as from one CVS to another CVS, the process is a bit easier. This is also true for many other pharmacies, such as Rite-Aid, Walmart, and more. For a Walgreens transfer prescription, the process is very similar. From there, your desired CVS store will reach out to your old pharmacy to handle the transfer process. For a CVS transfer prescription, you can go online and enter your personal information, basic prescription information, and your old pharmacy’s contact details. If you want to take the online route, pharmacies like CVS and Walgreens have a streamlined process. You can do this by calling, stopping by the new pharmacy in-person, or going online (if your new pharmacy offers transfer services on a website or mobile app). You’ll need to get them the name, strength, and prescription number of each prescription, along with the phone number and address of your old pharmacy. Let your new pharmacy know that you want to transfer your prescriptions from your old pharmacy. Here are a few things you can do to keep things simple. Pharmacies want to make transfers as smooth as possible. But transferring your prescription is a pain, right? It’s actually easier than you may think. So, you used GoodRx to compare prices for your prescription and found a less expensive pharmacy.
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